Building a High Performance Team Using Emotional Intelligence Overview

Overview

When undertaking any team-related project, it is essential to understand the factors that lead not only to the success or failure of the team, but also what will keep the team thriving; working well together and maintaining accountability beyond the current project and into future charges. This workshop explores how Emotional Intelligence is necessary for an efficient, effective and satisfied team. Team dynamics are derailed when communication is stifled and team members act out their thoughts and feelings rather than communicate appropriately. When team members understand the distinction between the expression of their thoughts and feelings and the expression of what will get them the best result in the situation (whether it be an interpersonal issue or how to attack a business problem), teams become healthy and productive. This workshop also features options of the Managing by Strengths survey and a behavioral style assessment, both which increase the value of the work done in the training.

Objectives and Areas of Focus:

Course objectives include:

  • Learning how to create open lines of communication by coming to understand more about the influencing styles that you and others may use, leading to the natural development of stronger relationships and, in turn, better results
  • Identifying and capitalizing upon the temperament of your vendors and business partners (internal and external)
  • Maintaining momentum as a team
  • Identifying effective leaders of our team and where EI is essential to the leadership
  • Identifying how the team can be more productive; when to follow, when to question, when to engage in conflict or the expression of difference, how to resolve them
  • Creating a context for future issues or problems within the team using EI principles

Outline of the Course:

The following is a basic outline of this course prior to customization:

  • What is a successful team and what are its EI components?
  • What should we become?
  • How can we use EI to help us be more effective?
  • Putting joy and desire into our work as a team
  • Process skills for team transformation
  • Exploring team communications
  • Team meeting practices
  • Conflict and problem solving
  • Building your individual team and character using EI
  • Celebrating and acknowledgement for results

For more information about this workshop, contact Leadership Services.

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