A two - three day customized workshop
Course Objectives
The purpose of this workshop is to provide participants with an in-depth and personal look at their leadership and professional impact as a result of their communication process and style. The course builds strength in relations and conflict management, presentation to groups under pressure, selling ideas internally, and executive image enhancement by assisting participants to learn immediate, usable skills. In addition, it offers the opportunity to discover ways to stay motivated, balanced and aligned in constant pressure situations, which are part of the day to day life of a leader.
Workshop Topics Include:
- Module 1 - Personal & Organizational Productivity
- What's Required of Great Leaders
- Objectives & PERSONAL Focus
- The Pareto Principle
- Delegation
- Project Management
- Stress Management Techniques
- Module 2 - Leading Your Team
- Making the Winning Connection
- Communicating
- Conflict
- About Personal Alignment
- Relationship Power Self-Assessment
- Coaching Employees
- Positive Feedback
- Constructive Feedback
- Module 3 - Communicating at the Next Level
- Sabotages
- Start with a Roadmap
- Communications Funnel
- Discovery and Leading Questions
- Tools of Listening
- Module 4 - Performance Management & Interviewing Skills
- The Change Interview
- The Consequence Statement
- Interview Data Collection
- Patterned Interview Questions
- Rejecting a Candidate
- Interview Question Guidelines
- Typical Interview Profile
- Interview Listening Skills
- Response Skills
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