Modules I and II
Purpose
The purpose of this workshop is to assist you in developing your interviewing and selection skills so that you will be able to identify the competency, skills and abilities of applicants who will meet your current and future needs.
Course Objectives
- Help you to be proactive in determining the needs of your department.
- Define the hiring process and discuss your policies and procedures regarding employment.
- Develop new and alternative ways of bringing "new talent" onto your team.
- Teach you how to conduct an interview; which questions to ask and which questions not to ask.
- 5. Learn interviewing and selection techniques which will help you identify the best-qualified applicant.
Module I Workshop Topics Include:
- Starting with You
- Personal Balance and Alignment
- Perception of Others and Applicant
- Applicant Image and Personality
- Applicant Character and Impact
- Profiling the Position
- Do You Need to Fill This Position?
- Functional Job Description
- Level Matrix of Your Company
- The Employment Process
- Evaluation and Decision to Hire
- Role of the Interviewers
- Exploring Applicant Sources
- The Law and Interviewing
- Guidelines for Legal Questions
- Interviewing Individuals with Disabilities
- Preparing for Interviews
- Typical Interview Profile
- Evaluation Form Definitions
- Tips for a Successful Interview
- Candidate Evaluation
- Selecting the "Best"
- Candidate Selection Form
- Be Wary of Candidates Who...
Module II Workshop Topics Include:
- Communications
- Communicating and Interviewing
- Tools of Listening
- Response Skills
- Leading and Discovery Questions
- Communications Funneling
- Interviewing
- Behavioral vs. Traditional Interviews
- Role Play for the Manager
- Summary Ideas
- Rejecting a Candidate
- Closing Questions
- Lessons Learned
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