Crisis Management Survey

... to assess your readiness to deal with potential crises and to manage a crisis if one should occur...

Why do a Crisis Readiness & Management Survey – The Benefits

Our Action Research package provides you with easy-to-interpret results and recommended action to improve your crises readiness and management. The assessment gives you a baseline measure of your current and desired crises readiness and management performance. The customized survey tool can also be used to benchmark your progress as you go forward.

Survey results and recommendations will assist you to:

  • Anticipate, monitor and resolve threatening issues before they become a crisis
  • Develop the needed skills of your crisis personnel or teams
  • Effectively mobilize your crisis teams so they are ready and in place if a crisis occurs
  • Prioritize your actions/responses and ensure they in alignment with your organizational strategies
  • Handle the pressure and stress of a crisis situation
  • Learn from your experience after a crisis has been resolved

Our Approach & Services

Each client situation is unique, which is why we don't use off-the-shelf surveys. Instead, we use a three-step approach to customize the survey content to address your particular needs:

Step One – Discover & Assess Your Needs

  • Conduct interviews and focus groups to discover your current and desired crises readiness and management performance, as well as your unique issues, needs, and opportunities
  • Design and distribute a customized online survey to a representative sample of your target population
  • Analyze results and create demographic breakouts as needed

Step Two – Report Results & Recommendations

  • Generate reports for your overall company, department, or team to clarify survey findings and recommended action
  • Present a leadership feedback and activation session to align leaders with the results and engage them in the improvement process

Step Three – Assist You to Plan & Act on Results

  • Dialogue with appropriate stakeholders to determine your development/implementation priorities
  • Create an Action Plan based on assessment results, and priorities to guide your improvement efforts
  • Deliver follow up LSL services as needed to support your Action Plan
Phase Two consists of action-planning and implementation based on the assessment results. Out of a dialogue with appropriate stakeholders or management, who decide development priorities, we then assist with implementation via one or more of our services.


The Leadership Services Ltd. Action Research Consultants are professionals with over 40 years of combined experience in assessment work. Each has unique abilities and experience in survey design, administration, analysis, and action planning. They hold advanced degrees in industrial psychology, organizational communication, research & statistics, and organization development. Our primary Action Research survey consultant is:

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